Tired of receiving SMS spam?
Add your number to our Do Not Contact list!
Tired of receiving
SMS
spam?
Add your number to our
Do Not Contact list!
| Complaint Number: | 42784 | ||||||
| Respondents: | SMSPortal (Pty) Ltd | ||||||
| Source of complaint: | Public | ||||||
| Date lodged: | 2020-03-19 | ||||||
| Complaint short description: | Unsolicited marketing message | ||||||
| Applicable version of the Code: | 16.9 | ||||||
| Clauses cited: | 3.5; 3.6; 3.7; 16.9; 16.10, 16.11; 16.13 | ||||||
| Related complaints: | 41820, 29916 | ||||||
| Date of publication of adjudication: | 2020-06-29 | ||||||
| Adjudication outcome: | Complaint upheld | ||||||
| Link to adjudicator's report: | Download | ||||||
| Date of publication of appeal: | 2020-09-14 | ||||||
| Appeal outcome: | Appeal unsuccessful | ||||||
| Link to appeal panel report: | Download | ||||||
| Fines: |
| ||||||
| Other sanctions: | The Member must suspend services to O’Keefe & Swartz until such time that O’Keefe & Swartz have demonstrated that they have taken reasonable steps to ensure compliance by them and their clients with the Code. | ||||||