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| Complaint Number: | 60886 | |||||||||
| Respondents: | Cookies Factory S.R.L | |||||||||
| Source of complaint: | WASPA Compliance Department | |||||||||
| Date lodged: | 2024-10-30 | |||||||||
| Complaint short description: | Subscription services targeted at children, Non compliant pricing information | |||||||||
| Applicable version of the Code: | 17.9 | |||||||||
| Clauses cited: | 5.4, 12.1, 12.2, 22.4 | |||||||||
| Related complaints: | None | |||||||||
| Date of publication of adjudication: | 2024-12-13 | |||||||||
| Adjudication outcome: | Complaint upheld | |||||||||
| Link to adjudicator's report: | Download | |||||||||
| Fines: |
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| Other sanctions: | The member is ordered to, going forward, rectify the breached clauses above before continuation of the actual service to customers | |||||||||