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| Complaint Number: | 60813 | ||||||||||||||||||
| Respondents: | JOKER MOBILE | ||||||||||||||||||
| Source of complaint: | WASPA Compliance Department | ||||||||||||||||||
| Date lodged: | 2024-10-01 | ||||||||||||||||||
| Complaint short description: | Misleading advertising for adult subscription service | ||||||||||||||||||
| Applicable version of the Code: | 17.9 | ||||||||||||||||||
| Clauses cited: | 5.5, 8.8, 21.3, 21.4, 21.11 | ||||||||||||||||||
| Related complaints: | None | ||||||||||||||||||
| Date of publication of adjudication: | 2024-12-13 | ||||||||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||||||||
| Fines: |
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| Other sanctions: | Member is ordered to rectify the breached clauses above before continuation of the actual service to customers | ||||||||||||||||||