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WASPA complaint

Complaint Number:59771

Respondents:OnMobile Global SA Ltd.
Source of complaint:WASPA Compliance Department
Date lodged:2023-12-05
Complaint short description:Honest and fair dealing Disseminating information that is false or deceptive Pricing information that is clear and prominently displayed Compliant subscription process

Applicable version of the Code:17.7
Clauses cited:5.4, 5.5, 12.1, 23A.5

Related complaints:57713
Emergency panel report date:2023-12-11

Date of publication of adjudication:2024-05-14
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R25000.005.4, 5.5 Unpaid
R50000.0012.1, 23A.5Unpaid