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| Complaint Number: | 57836 | ||||||||||||||||||
| Respondents: | ADX DIGITAL PTE LTD | ||||||||||||||||||
| Source of complaint: | WASPA Compliance Department | ||||||||||||||||||
| Date lodged: | 2022-11-22 | ||||||||||||||||||
| Complaint short description: | Subscription service Misleading advertising No pricing information | ||||||||||||||||||
| Applicable version of the Code: | 17.2 | ||||||||||||||||||
| Clauses cited: | 5.4, 5.5, 5.11, 8.8, 12.1, 23A.5 | ||||||||||||||||||
| Related complaints: | None | ||||||||||||||||||
| Date of publication of adjudication: | 2022-12-12 | ||||||||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||||||||
| Fines: |
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| Other sanctions: | Refund all customers that was subscribed from 2022-09-01 to 2022-12-12 | ||||||||||||||||||