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WASPA complaint

Complaint Number:57571

Respondents:HYVEMobile
Source of complaint:WASPA Compliance Department
Date lodged:2022-08-22
Complaint short description:Subscription services

Applicable version of the Code:17.1
Clauses cited:5.1, 5.4, 5.5, 8.8, 12.1, 12.2, 21.4, 21.11, 23A.5

Related complaints:49150
Date of publication of adjudication:2022-11-22
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R10000.005.1, 5.4, 5.5, 8.8, 12.1, 12.2Paid
R10000.0021.4, 21.11, 23A.5Paid