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WASPA complaint

Complaint Number:57491

Respondents:Mondia Media SA
Source of complaint:WASPA Compliance Department
Date lodged:2022-08-04
Complaint short description:Adult advertising of subscription service unrelated to adult service with deceptive call to action Subscribed service was not provided despite being charged for

Applicable version of the Code:17.1
Clauses cited:5.1, 5.4, 5.5, 5.6A, 8.8, 12.2, 23A.5, 23A.6, 21.3, 21.4, 21.5

Related complaints:None
Date of publication of adjudication:2022-10-17
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R10000.005.1, 5.4, 5.5Paid
R10000.008.8Paid
R2500.0012.2Paid
R10000.0021.3, 21.4, 21.5Paid
R5000.0023A.5, 23A.6Paid