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WASPA complaint

Complaint Number:56446

Respondents:OleConnect
Source of complaint:Competitor
Date lodged:2022-02-24
Complaint short description:Subscribers charged for content not delivered

Applicable version of the Code:16.16
Clauses cited:4.2, 4.3, 4.11, 5.1, 5.2, 5.6, 5.11, 5.12, 5.13, 5.14, 7.1, 15.3, 23.3

Related complaints:None
Date of publication of adjudication:2022-06-20
Adjudication outcome:Complaint not upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R10000.004.1Paid
R5000.005.6; 5.12, 5.13Paid