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WASPA complaint

Complaint Number:53823

Respondents:Geluk Tech
Source of complaint:WASPA Compliance Department
Date lodged:2021-08-19
Complaint short description:Non-compliant subscription service; irregular billing

Applicable version of the Code:16.16
Clauses cited:5.1, 5.2, 5.4, 5.5, 5.6, 5.8, 8.7, 15.6, 15.8, 15.8

Related complaints:None
Date of publication of adjudication:2021-09-03
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R2500.005.6AUnpaid
R2500.005.8Unpaid
R10000.0015.8Unpaid