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Complaint Number: | 52713 | ||||||||||||||||||
Respondents: | Telefuture Nederland B.V. (Globway) | ||||||||||||||||||
Source of complaint: | Compliance Department | ||||||||||||||||||
Date lodged: | 2021-06-04 | ||||||||||||||||||
Complaint short description: | Non compliant service | ||||||||||||||||||
Applicable version of the Code: | 16.12 | ||||||||||||||||||
Clauses cited: | 5.1, 5.2, 5.4, 5.5, 5.6A, 5.8, 12.1, 12.2, 15.6, 15.8, 15.8A, 15.26, 15.31, 21.3 | ||||||||||||||||||
Related complaints: | None | ||||||||||||||||||
Date of publication of adjudication: | 2021-08-17 | ||||||||||||||||||
Adjudication outcome: | Complaint upheld | ||||||||||||||||||
Link to adjudicator's report: | Download | ||||||||||||||||||
Fines: |
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