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WASPA complaint

Complaint Number:52713

Respondents:Telefuture Nederland B.V. (Globway)
Source of complaint:Compliance Department
Date lodged:2021-07-30
Complaint short description:Non compliant service
Clauses cited:5.1, 5.2, 5.4, 5.5, 5.6A, 5.8, 12.1, 12.2, 15.6, 15.8, 15.8A, 15.26, 15.31, 21.3

Related complaints:None
Date of publication of adjudication:2021-08-17
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R50000.005.4, 12.1, 12.2Paid
R50000.005.4, 12.1, 12.2Suspended
R10000.005.8, 21.3Paid
R100000.0015.8, 15.8ASuspended
R5000.0015.31Paid