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WASPA complaint

Complaint Number:52631

Respondents:Red27Mobile
Source of complaint:WASPA Compliance Department
Date lodged:2021-08-13
Complaint short description:Non compliant service

Applicable version of the Code:16.16
Clauses cited:5.4, 5.5, 5.8, 5.11, 8.2, 8.9, 12.1, 12.2, 12.4, 12.5, 15.18

Related complaints:None
Date of publication of adjudication:2021-09-15
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R5000.008.2, 8.9, 12.1, 12.2, Paid
R5000.0012.4, 12.5Paid
R5000.005.4, 5.5, 5.8, 5.1Paid
R5000.008.2, 15.18Paid