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WASPA complaint

Complaint Number:48942

Respondents:Akinga Vertical Service Provider (Pty) Ltd
Source of complaint:Public
Date lodged:2021-03-04
Complaint short description:Subscription service

Applicable version of the Code:16.10
Clauses cited:5.7, 5.8, 5.9, 5.10, 7.5, 15.3, 15.8A, 15.9, 15.18, 15.19, 15.20, 15.25, 15.28, 15.29, 15.30, 24.24

Related complaints:48941
Date of publication of adjudication:2021-03-10
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2021-06-08
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R2000.005.10Suspended
R10000.007.5Suspended
R5000.0015.3Suspended
R15000.0015.9Unpaid
R5000.005.19, 15.20Suspended