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WASPA complaint

Respondents:
Complaint Number:42087

Infobip Africa
Source of complaint:Compliance Department
Date lodged:2019-10-25
Complaint short description:Direct marketing message sent in contravention of various provisions of the code

Applicable version of the Code:16.8
Clauses cited:3.1.; 3.2.; 3.5.; 3.6.; 3.7.; 16.2.; 16.3.; 16.4.; 16.7.; 16.8.; 16.9.; 16.10.; 16.11.; 16.13.; 16.1

Related complaints:29820, 26196, 25719, 23610, 20095
Date of publication of adjudication:2020-04-02
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2020-06-03
Appeal outcome:Appeal unsuccessful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R10000.0016.8Paid
R20000.0016.9, 16.10, 16.11, 16.13Paid
R10000.0016.4, 16.14, 16.15Paid
R10000.003.5, 3.6Paid