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Complaint Number: | 41340 | |||||||||
Respondents: | JOKER MOBILE | |||||||||
Source of complaint: | Compliance Department | |||||||||
Date lodged: | 2019-05-13 | |||||||||
Complaint short description: | Reasonable steps not taken to prevent fraudulent use of member’s networks and systems. | |||||||||
Applicable version of the Code: | 16.6 | |||||||||
Clauses cited: | 4.11 | |||||||||
Related complaints: | None | |||||||||
Date of publication of adjudication: | 2019-07-19 | |||||||||
Adjudication outcome: | Complaint upheld | |||||||||
Link to adjudicator's report: | Download | |||||||||
Fines: |
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