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WASPA complaint

Complaint Number:41340

Respondents:JOKER MOBILE
Source of complaint:Compliance Department
Date lodged:2019-05-13
Complaint short description:Reasonable steps not taken to prevent fraudulent use of member’s networks and systems.

Applicable version of the Code:16.6
Clauses cited:4.11

Related complaints:None
Date of publication of adjudication:2019-07-19
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R50000.004.11Paid
R50000.004.11Suspended