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WASPA complaint

Complaint Number:39886

Respondents:Hulk Mobile
Source of complaint:Compliance Department
Date lodged:2018-09-17
Complaint short description:Reasonable steps not taken to prevent fraudulent use of member’s networks and systems.

Applicable version of the Code:15.5
Clauses cited:14.11

Related complaints:39136
Date of publication of adjudication:2018-09-21
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2019-03-15
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R50000.0014.11Paid
R50000.0014.11Suspended