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WASPA complaint

Complaint Number:36941

Respondents:DATA SMS ZA
Source of complaint:WASPA Secretariat
Date lodged:2017-11-13
Complaint short description:Unsubscribe Request & Proof of Subscription not complied with

Applicable version of the Code:14.7
Clauses cited:4.2, 7.5, 15.3, 15.12, 15.13, 15.17, 15.18, 15.19, 24.17

Related complaints:38554, 38553, 38552
Date of publication of adjudication:2018-01-11
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2018-07-05
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R5000.0015.12Unpaid
R5000.0015.13Unpaid
R10000.0015.19Unpaid