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WASPA complaint

Complaint Number:36906

Respondents:CM Telecom South Africa
Source of complaint:Public
Date lodged:2017-12-05
Complaint short description:Sending unsolicited direct marketing messages after repeated opt-out requests sent by the complainant

Applicable version of the Code:15.2
Clauses cited:3.5, 3.6, 4.2, 5.15, 5.16, 16.4, 16.5, 16.9, 16.10, 16.11, 16.12, 16.13, 16.14

Related complaints:None
Date of publication of adjudication:2017-12-12
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Other sanctions:Formal reprimand