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Complaint Number: | 36401 | ||||||
Respondents: | airG | ||||||
Source of complaint: | Public | ||||||
Date lodged: | 2017-10-03 | ||||||
Complaint short description: | Unauthorized subscription and lack of monthly notification of ongoing subscription | ||||||
Applicable version of the Code: | 14.6 | ||||||
Clauses cited: | 15.9, 15.10, 15.12, 15.19 | ||||||
Related complaints: | None | ||||||
Date of publication of adjudication: | 2018-01-29 | ||||||
Adjudication outcome: | Complaint upheld | ||||||
Link to adjudicator's report: | Download | ||||||
Date of publication of appeal: | 2018-07-05 | ||||||
Appeal outcome: | Appeal partly successful | ||||||
Link to appeal panel report: | Download | ||||||
Fines: |
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