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WASPA complaint

Complaint Number:36401

Respondents:airG
Source of complaint:Public
Date lodged:2017-10-03
Complaint short description:Unauthorized subscription and lack of monthly notification of ongoing subscription

Applicable version of the Code:14.6
Clauses cited:15.9, 15.10, 15.12, 15.19

Related complaints:None
Date of publication of adjudication:2018-01-29
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2018-07-05
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R15000.0015.19Unpaid