Tired of receiving SMS spam?
Add your number to our Do Not Contact list!
Tired of receiving
SMS
spam?
Add your number to our
Do Not Contact list!
| Complaint Number: | 32161 |
| Respondents: | Hammer Mobile |
| Source of complaint: | WASPA Media Monitor |
| Date lodged: | 2016-11-22 |
| Complaint short description: | Excessive charges for subscription termination |
| Applicable version of the Code: | 14.5 |
| Clauses cited: | 4.2, 5.4, 15.24 |
| Related complaints: | 32180 |
| Emergency panel report date: | 2016-11-28 |
| Emergency remedies ordered: | Suspending of service |
| Date of publication of adjudication: | 2017-03-28 |
| Adjudication outcome: | Complaint partly upheld |
| Link to adjudicator's report: | Download |
| Other sanctions: | Service only activated once tested by Monitoring team |