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WASPA complaint

The summary information for this complaint was imported into this system from an older format, and may be incomplete or inaccurate. Please notify complaints AT waspa.org.za of any errors.

Complaint Number:30985

Respondents:Classic Mobile LLC
Source of complaint:WASPA Media Monitor
Date lodged:2016-07-08
Complaint short description:Non-compliant subscription service

Applicable version of the Code:14.5
Clauses cited:4.2, 5.4, 5.5, 8.2, 8.8, 12.1, 12.2, 15.9, 15.10

Related complaints:30986
Date of publication of adjudication:2016-10-06
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R15000.004.2, 5.4, 5.5Paid
R75000.008.2, 12.1, 12.2, 15.9, 15.10Paid

Other sanctions:Refund all subscribers