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WASPA complaint

The summary information for this complaint was imported into this system from an older format, and may be incomplete or inaccurate. Please notify complaints AT waspa.org.za of any errors.

Complaint Number:30842

Respondents:High Gable LTD
Source of complaint:WASPA Media Monitor
Date lodged:2016-06-23
Complaint short description:Misleading SMS campaign offering guaranteed “win”

Applicable version of the Code:14.4
Clauses cited:4.2, 4.5, 5.1, 5.4, 5.5, 8.8, 12.2, 15.4, 15.5, 15.13

Related complaints:27644, 26723
Date of publication of adjudication:2016-08-16
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R50000.005.4, 5.5, 15.4, 15.5Paid
R25000.0012.2Paid

Other sanctions:Refund all subscribers