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WASPA complaint

The summary information for this complaint was imported into this system from an older format, and may be incomplete or inaccurate. Please notify complaints AT waspa.org.za of any errors.

Complaint Number:30751

Respondents:Hammer Mobile
Source of complaint:WASPA Media Monitor
Date lodged:2016-06-13
Complaint short description:Misleading subscription service

Applicable version of the Code:14.4
Clauses cited:4.2, 4.5, 5.1, 5.4, 5.5, 8.8

Related complaints:30643, 30621, 27729
Date of publication of adjudication:2016-10-06
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2017-03-28
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R30000.005.4, 5.5Paid
R45000.005.4, 5.5Suspended

Other sanctions:Service to be terminated