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| Complaint Number: | 62094 | ||||||
| Respondents: | Worldplay | ||||||
| Source of complaint: | WASPA Compliance Department | ||||||
| Date lodged: | 2026-04-10 | ||||||
| Complaint short description: | Auto-subscription of subscription services | ||||||
| Applicable version of the Code: | 17.14 | ||||||
| Clauses cited: | 4.2; 4.11; 5.4; 5.5; 12.1; 8.9; 15.8B; 15.9; 15.10; 23A.5 | ||||||
| Related complaints: | None | ||||||
| Date of publication of adjudication: | 2026-08-06 | ||||||
| Adjudication outcome: | Complaint upheld | ||||||
| Link to adjudicator's report: | Download | ||||||
| Fines: |
| ||||||
| Other sanctions: | Unsubscribe and refund all subscribed Service terminated | ||||||