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WASPA complaint

Complaint Number:56927

Respondents:JOKER MOBILE
Source of complaint:Public
Date lodged:2022-04-28
Complaint short description:Unlawful subscription

Applicable version of the Code:17.1
Clauses cited:4.2, 5.4, 5.11, 5.12, 5.13, 5.14, 15.3, 15.9, 15.22, 15.25, 15.26, 15.27, 15.28, 15.29, 15.30, 15.31

Related complaints:41340
Date of publication of adjudication:2022-06-09
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download
Date of publication of appeal:2022-08-24
Appeal outcome:Appeal partly successful
Link to appeal panel report:Download

Fines:
AmountClausesStatus
R10000.004.2, 5.4, 15.25, 15.27, 15,28, 15,29, 15.30Paid