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WASPA complaint

Complaint Number:43849

Respondents:SMSPortal (Pty) Ltd
Source of complaint:Public
Date lodged:2020-06-23
Complaint short description:Unsubscribe request

Applicable version of the Code:16.9
Clauses cited:3.6, 3.7, 4.6, 4.7, 4.9, 5.4, 5.5, 17.1, 24.43

Related complaints:None
Date of publication of adjudication:2020-09-14
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R15000.003.6, 3.7, 4.6, 4.9Paid

Other sanctions:Identify the customers involved in the member's facilities being used by MBD and Comit, to suspend such customer's pending their satisfaction that such customers have ensured that their services may not be used in contravention of the Code