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| Complaint Number: | 36401 | ||||||
| Respondents: | airG | ||||||
| Source of complaint: | Public | ||||||
| Date lodged: | 2017-10-03 | ||||||
| Complaint short description: | Unauthorized subscription and lack of monthly notification of ongoing subscription | ||||||
| Applicable version of the Code: | 14.6 | ||||||
| Clauses cited: | 15.9, 15.10, 15.12, 15.19 | ||||||
| Related complaints: | None | ||||||
| Date of publication of adjudication: | 2018-01-29 | ||||||
| Adjudication outcome: | Complaint upheld | ||||||
| Link to adjudicator's report: | Download | ||||||
| Date of publication of appeal: | 2018-07-05 | ||||||
| Appeal outcome: | Appeal partly successful | ||||||
| Link to appeal panel report: | Download | ||||||
| Fines: |
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