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| Complaint Number: | 61793 | |||||||||||||||
| Respondents: | T-MOB International | |||||||||||||||
| Source of complaint: | WASPA Compliance Department | |||||||||||||||
| Date lodged: | 2025-12-03 | |||||||||||||||
| Complaint short description: | Non-Compliant Service and Related Promotional Material | |||||||||||||||
| Clauses cited: | 5.4, 5.5, 8.8, 15.4 | |||||||||||||||
| Related complaints: | 60143 | |||||||||||||||
| Date of publication of adjudication: | 2026-05-15 | |||||||||||||||
| Adjudication outcome: | Complaint upheld | |||||||||||||||
| Link to adjudicator's report: | Download | |||||||||||||||
| Fines: |
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| Other sanctions: | Unsubscribe and refund all subscribed to service Provide proof of service unsubscription | |||||||||||||||