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| Complaint Number: | 61356 | ||||||||||||
| Respondents: | Exceptional Rights | ||||||||||||
| Source of complaint: | WASPA Compliance Department | ||||||||||||
| Date lodged: | 2025-07-10 | ||||||||||||
| Complaint short description: | Non compliant service | ||||||||||||
| Applicable version of the Code: | 17.12 | ||||||||||||
| Clauses cited: | 4.2, 4.11, 5.4, 5.5, 8.9, 12.1, 15.8B, 15.9, 15.10, 23A.5 | ||||||||||||
| Related complaints: | 60750 | ||||||||||||
| Date of publication of adjudication: | 2025-08-14 | ||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||
| Fines: |
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