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| Complaint Number: | 61250 | |||||||||
| Respondents: | HYVEMobile | |||||||||
| Source of complaint: | WASPA Compliance Department | |||||||||
| Date lodged: | 2025-04-24 | |||||||||
| Complaint short description: | Pricing information Inaccessible service | |||||||||
| Clauses cited: | 5.1, 5.4, 5.6A, 12.1, 12.2 | |||||||||
| Related complaints: | None | |||||||||
| Date of publication of adjudication: | 2025-07-02 | |||||||||
| Adjudication outcome: | Complaint upheld | |||||||||
| Link to adjudicator's report: | Download | |||||||||
| Fines: |
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| Other sanctions: | Unsubscribe and refund all subscribed the service during a certain time period | |||||||||