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| Complaint Number: | 61172 | |||||||||
| Respondents: | Hungama | |||||||||
| Source of complaint: | WASPA Compliance Department | |||||||||
| Date lodged: | 2025-03-20 | |||||||||
| Complaint short description: | Non compliant service | |||||||||
| Applicable version of the Code: | 17.11 | |||||||||
| Clauses cited: | 5.8, 5.11, 5.11A, 8.2, 12.5, 7.1, 7.2 | |||||||||
| Related complaints: | 60865, 41661, 30748 | |||||||||
| Date of publication of adjudication: | 2025-06-04 | |||||||||
| Adjudication outcome: | Complaint upheld | |||||||||
| Link to adjudicator's report: | Download | |||||||||
| Fines: |
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| Other sanctions: | Service to be tested by compliance department before suspension can be lifted | |||||||||