Tired of receiving SMS spam?
Add your number to our Do Not Contact list!
Tired of receiving
SMS
spam?
Add your number to our
Do Not Contact list!
| Complaint Number: | 60865 | ||||||||||||||||||
| Respondents: | Hungama | ||||||||||||||||||
| Source of complaint: | WASPA Compliance Department | ||||||||||||||||||
| Date lodged: | 2024-10-17 | ||||||||||||||||||
| Complaint short description: | Misleading marketing subscription acquisition flow | ||||||||||||||||||
| Applicable version of the Code: | 17.9 | ||||||||||||||||||
| Clauses cited: | 5.1, 5.4, 5.5, 5.6A, 5.8, 5.11, 5.11A, 8.2, 12.1, 12.2 8.8, 12.5, 15.4 | ||||||||||||||||||
| Related complaints: | None | ||||||||||||||||||
| Date of publication of adjudication: | 2025-01-23 | ||||||||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||||||||
| Fines: |
| ||||||||||||||||||
| Other sanctions: | The Member is ordered to stop provision of the service in question and only continue to provide it again once all of the breached clauses have been rectified | ||||||||||||||||||