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| Complaint Number: | 60722 | ||||||||||||
| Respondents: | Delta Investments | ||||||||||||
| Source of complaint: | WASPA Secretariat | ||||||||||||
| Date lodged: | 2024-09-18 | ||||||||||||
| Complaint short description: | Unsubscribe request | ||||||||||||
| Clauses cited: | 5.14, 7.5, 24.24 | ||||||||||||
| Related complaints: | None | ||||||||||||
| Date of publication of adjudication: | 2024-10-29 | ||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||
| Fines: |
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| Other sanctions: | All subscribed customers must be immediately unsubscribed from the member’s service and refunded in full. | ||||||||||||