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| Complaint Number: | 60713 | |||||||||
| Respondents: | OleConnect | |||||||||
| Source of complaint: | WASPA Secretariat | |||||||||
| Date lodged: | 2024-09-17 | |||||||||
| Complaint short description: | Unsubscribe notice ignored / Request for proof of subscription and logs ignored | |||||||||
| Applicable version of the Code: | 17.7 | |||||||||
| Clauses cited: | 5.14, 7.5, 24.24 | |||||||||
| Related complaints: | None | |||||||||
| Date of publication of adjudication: | 2025-01-23 | |||||||||
| Adjudication outcome: | Complaint upheld | |||||||||
| Link to adjudicator's report: | Download | |||||||||
| Fines: |
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| Other sanctions: | The Member is ordered to refund the member of the public as requested. Proof of the refund must be provided to the WASPA Secretariat within 14 days of publication of this report | |||||||||