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WASPA complaint

Complaint Number:60652

Respondents:Virtual Payment Solutions (Pty) Ltd
Source of complaint:WASPA Secretariat
Date lodged:2024-09-17
Complaint short description:Failure to respond, failure to provide customer interactions, failure to provide logs
Clauses cited:5.14, 7.5, 24.24

Related complaints:None
Date of publication of adjudication:2024-10-29
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R3000.005.14Unpaid
R3000.007.5Unpaid
R3000.0024.24Unpaid