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| Complaint Number: | 60413 | |||||||||||||||
| Respondents: | Ndoto Media | |||||||||||||||
| Source of complaint: | Compliance Department | |||||||||||||||
| Date lodged: | 2024-08-07 | |||||||||||||||
| Complaint short description: | Non-Compliant Service Levels, Accuracy of services and content advertised by third parties, responsibilities of the Member | |||||||||||||||
| Applicable version of the Code: | 17.9 | |||||||||||||||
| Clauses cited: | 5.4, 5.5, 8.8, 12.1, 8.9, 15.4, 15.5 | |||||||||||||||
| Related complaints: | 59472, 57366 | |||||||||||||||
| Date of publication of adjudication: | 2024-11-01 | |||||||||||||||
| Adjudication outcome: | Complaint upheld | |||||||||||||||
| Link to adjudicator's report: | Download | |||||||||||||||
| Fines: |
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