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| Complaint Number: | 60412 | ||||||||||||
| Respondents: | Ndoto Media | ||||||||||||
| Source of complaint: | Compliance Department | ||||||||||||
| Date lodged: | 2024-08-07 | ||||||||||||
| Complaint short description: | Non-Compliant Service Levels, Accuracy of services and content advertised by third parties, responsibilities of the Member | ||||||||||||
| Applicable version of the Code: | 17.7, 17.9 | ||||||||||||
| Clauses cited: | 5.4, 5.5, 8.8, 12.1, 8.9 | ||||||||||||
| Related complaints: | 57478, 53158 | ||||||||||||
| Date of publication of adjudication: | 2024-10-24 | ||||||||||||
| Adjudication outcome: | Complaint upheld | ||||||||||||
| Link to adjudicator's report: | Download | ||||||||||||
| Fines: |
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