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WASPA complaint

Complaint Number:60328

Respondents:YellowDot Mobile
Source of complaint:WASPA Compliance Department
Date lodged:2024-07-09
Complaint short description:Non-compliant promotion of subscription service

Applicable version of the Code:17.7
Clauses cited:5.5, 8.8, 21.11

Related complaints:60142
Date of publication of adjudication:2024-10-24
Adjudication outcome:Complaint upheld
Link to adjudicator's report:Download

Fines:
AmountClausesStatus
R20000.005.5Unpaid
R10000.008.8Unpaid
R20000.0021.11Unpaid

Other sanctions:Formal warning issued that Member’s membership of WASPA will be suspended if further breach of same or similar nature