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| Complaint Number: | 60327 |
| Respondents: | YellowDot Mobile |
| Source of complaint: | Compliance Department |
| Date lodged: | 2024-07-09 |
| Complaint short description: | Dishonest and unfair dealings with customers. Disseminating false or deceptive information. Misleading subscription through requiring customers to subscribe in order to obtain an existing reward. |
| Applicable version of the Code: | 17.7 |
| Clauses cited: | 5.4, 5.5, 15.4, 15.5 |
| Related complaints: | None |
| Date of publication of adjudication: | 2024-10-24 |
| Adjudication outcome: | Released |