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| Complaint Number: | 59770 | ||||||
| Respondents: | ADX DIGITAL PTE LTD | ||||||
| Source of complaint: | WASPA Compliance Department | ||||||
| Date lodged: | 2023-12-05 | ||||||
| Complaint short description: | Services advertised not rendered Misleading subscription Unfair dealings with customers Insufficient access to information about the service Unauthorized service charges | ||||||
| Applicable version of the Code: | 17.6 | ||||||
| Clauses cited: | 5.1, 5.4, 5.5, 5.6A 8.7 | ||||||
| Related complaints: | None | ||||||
| Date of publication of adjudication: | 2024-01-29 | ||||||
| Adjudication outcome: | Complaint upheld | ||||||
| Link to adjudicator's report: | Download | ||||||
| Fines: |
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