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| Complaint Number: | 59697 |
| Respondents: | JOKER MOBILE |
| Source of complaint: | Public |
| Date lodged: | 2023-05-12 |
| Complaint short description: | Unauthorised service charges |
| Applicable version of the Code: | 17.4 |
| Clauses cited: | 4.2, 4.11, 5.4, 5.10, 5.12, 5.13, 5.14, 15.3, 15.9, 15.10, 15.11, 15.12, 15.13, 15.14, 15.15, 15.16, |
| Related complaints: | 59699, 59698 |
| Date of publication of adjudication: | 2024-03-07 |
| Adjudication outcome: | Complaint dismissed |
| Link to adjudicator's report: | Download |