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| Complaint Number: | 58640 |
| Respondents: | Twistbox Entertaiment |
| Source of complaint: | WASPA Compliance Department |
| Date lodged: | 2023-05-29 |
| Complaint short description: | Various Subscription Service Irregularities |
| Applicable version of the Code: | 17.3 |
| Clauses cited: | 5.4, 5.5, 8.7, 8.8, 15.4, 15.5, 15.8, 15.8A, 18.2, 23A.5 |
| Related complaints: | None |
| Date of publication of adjudication: | 2023-07-31 |
| Adjudication outcome: | Complaint upheld |
| Link to adjudicator's report: | Download |
| Other sanctions: | Refund to users of subscription service Suspension of service until fully compliant |